Guarantee

20 Day Service Guarantee 2012

If you are not fully satisfied with your hair simply come back within 20 days and we will offer a complementary visit or cheerfully refund your money.

Product Performance
We will refund or replace any product bought at Combers if you are not completely happy with its performance, if returned within 7 days. If purchased following a personal recommendation from your Combers Stylist.

Follow Up
We will provide free consultations, follow up advice and free fringe trims for all our guests.

Technical Service
To comply with our 20 day Guarantee on technical services it is important that recommended treatments and after care advice are carried out in full.

After sales on permanent waves
Please book to have your free perm check within 10 days of your perm.
This ensures complete satisfaction, where slight adjustment can be made by your stylist and a complimentary perm treatment and styling by a senior assistant.

Complaining
Is never easy but very important. Please speak directly to your stylist or our
Guest Relations Team.
3 Critical Qualities You Should Demand From Your Hairdresser

They Should Listen To You -
To find out exactly what you need.
When you first meet it is a good
sign if you do most of the talking.

They Should Find Solutions -
To match your needs and your face shape.
This ensures you get the right look.
Not just the latest look.

They Should Give Advice -
And guidance on how to manage your new
look at home, after all a haircut that doesn’t
work for you is an expensive waste of money